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Rozafa Greek Restaurant in Manchester and Stockport

Greek & Cypriot Cuisine

Long established restaurants In Manchester & Stockport

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TripAdvisor

star rating  Reserved a table and then read some of the reviews on here. Have to say that we were happy that we didn’t have any issues. Firstly read a couple that... read more had booked over the website and found when they got there they had no table. I booked online and then called to confirm my reservation. Also read the the waiting staff were moody, not true they were all friendly and not obtrusive while you were talking/ eating. The food was great, ok we are not talking Michelin star but good Greek home cooking the portions were a good size and the deserts were great. Finally read some reviews about being charged a service charge, this is true but it’s the standard 10% my only criticism would be that they are using hard backed menus which isn’t very COVID secure but I used some hand gel so all good.

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avatar thumb Damageink
15 September 2020

star rating  We went here as my partner lives Greek food. Overall the food was beautiful other than the brown lettuce. It was very well cooked and very tasty. However, the staff... read more were a different matter.

The member of staff in a suit who I’m assuming was front of house or a manager, came to take our order. There was a specials board however it simply stated ‘Sea bream’ or ‘sea bass’. Firstly I asked if the octopus started was hot or cold. He said it was cold then proceeded to point to the menu to say ‘erm I think it tells you how it comes’…it said it came marinated so I said yes but it doesn’t say hot or cold. I then asked about something on the mains as I was unsure what it came with. He said rice or potatoes. I then referred to the specials board and asked what these came with. He said ‘I’ve already told you!’ And sighed. There was no information about the sides. It was so rude I wanted to leave but I knew my partner was looking forward to it so I didn’t say anything. I ordered my food and that was that.

When the food arrived (both starter and main), the member of staff told me partner what he was serving then placed it in front of him. He gave me mine without speaking or looking at me.

He spoke to my partner no problem throughout but was so rude towards me I have never felt so ignored or dismissed in a restaurant. The bill was £90 in total and I really begrudged giving him the money because his attitude was disgusting. We had also asked for a particular drink which we were told they didn’t have. It magically became available when my partner told him he used to live in Cyprus.

Overall the food was good but the staff attitude was disgusting, particularly towards me as a female. Won’t be returning

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avatar thumb Lindsayw88
4 December 2021

star rating  We have been here twice before and had a lovely time...great entertainment, great service and lovely food! It was my husband's 50th birthday on this occasion so decided to bring... read more our friends here as a treat....we were very disappointed! We booked our table about 2 months ago and asked for a table upstairs as downstairs is like being sat in the cellar. When we arrived we were directed to a downstairs table and upon questioning this we were told there was nothing available upstairs. We squashed up to get around the back of the table and waited for a waiter to attend with menus and drink requests...and waited, and waited. In the end we had to ask if we could order drinks and then after a further 10 minutes the drinks arrived but we were not offered menus. Again, we had to ask for these! We eventually received our starters 1 hour after we arrived! In fairness they were very nice - a selection of dips, pittas, halloumi and olives. Our main courses arrived shortly afterwards. One of our friends ordered swordfish which came with mashed potato, and unfortunately this was cold! A waiter took it back and by the time it was re-served the rest of us had almost finished. The plate had clearly been reheated in a microwave rather than cooking a fresh piece as it returned extremely dried up and the mash was now very flaky! We told the waiter but he did nothing about it and we were charged full price for it! When we received the bill we also noticed it was £6 for a pint of lemonade!! Outrageous..a bottle of Mythos was only £5! The entertainment was ok but this is mainly done by the waiters and I personally feel they should be checking their customers are being served in a reasonable amount of time rather than throwing themselves around the room...and a very dark and dismal room at that. Unfortunately we won't be recommending this place any more and we will be finding an alternative Manchester night out eatery!

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avatar thumb Big72
1 March 2020

star rating  Terrible customer service. Turned up and politely asked for a table of 2 after waiting for 5 mins or so (no problem). Only table left was a table for 4... read more people but refused to seat us as they said they wanted 4 people. Even though the people sat at the table before who had just left were only a group of 2 people. Asked the staff memeber if they were seriously refusing to seat us/turning us away because we were only a group of 2 and not 4 and bluntly he just replied 'yes!' First time trying to visit and definitely the last!!

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avatar thumb Freyap92
15 August 2020

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